Privacy Policy

Effective Date: May 8, 2023

Twist Digital + Design Inc. (“we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you interact with our website, social media, or lead-generation forms, including TikTok Lead Ads.

1. Information We Collect

We may collect personal information you provide directly, such as:

• Name

• Email address

• Phone number

• Company or organization name

• Any other information you choose to provide when submitting a lead form, contacting us, or signing up for updates

We may also automatically collect non-personal information through cookies or website analytics, such as:

• Browser type and version

• Pages visited

• Date and time of your visit

2. How We Use Your Information

We use your information to:

• Respond to inquiries and provide requested services

• Send updates, promotional materials, or relevant communications

• Improve our website, services, and user experience

• Comply with legal obligations

We will not sell, trade, or rent your personal information to third parties.

3. TikTok Lead Ads

If you submit a form through TikTok Lead Ads:

• Your information is collected by TikTok and shared with us to follow up on your inquiry.

• We will use your information only for the purpose stated in the form (e.g., responding to your request, sending resources).

• TikTok’s Privacy Policy governs how they handle your data.

4. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy, or as required by law.

5. Security

We implement reasonable technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse.

6. Your Rights

You have the right to:

• Access the personal information we hold about you

• Request correction or deletion of your information

• Opt out of communications from us at any time

To exercise these rights, contact us at:
Email: hello@twistdigitaldesign.ca

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with the “Effective Date” updated.

8. Contact Us

If you have questions or concerns about this Privacy Policy, please contact:
Twist Digital + Design Inc.
Email: hello@twistdigitaldesign.ca