FAQs

Brand & Visual Support

  • Brand & Visual Support covers the visual building blocks that shape how your brand shows up. Logos, identity systems, colour, typography, and supporting assets that actually work together.

  • Nope. Some brands need a full reset. Others just need a smart refresh. We meet you where you are and build from there.

  • Absolutely. We’re happy to work within established guidelines or help tighten them up if they’re feeling a little loose or outdated.

  • A clear, flexible visual system that supports your marketing, content, and communications, without feeling stiff, trendy, or overdesigned.

Community & Content Management

  • Yes. Social media is often the first place people meet your brand. A thoughtful presence builds trust, recognition, and connection before anyone clicks “contact.”

  • We do both. Twist crafts the visuals and the words that bring your message to life. From scroll-stopping graphics to copy that connects, we make sure your content is clear, consistent, and unmistakably on-brand. You can either handle posting yourself, or we can take care of it. Whatever works best for your team.

  • Instagram, Facebook, LinkedIn, Pinterest, Threads, X, and TikTok. We help you choose platforms based on your audience and goals, not what’s trending this week.

  • Yes. Packages are structured by posts per week, but content types scale from clean static graphics to richer visuals and video as your needs grow.

Graphic & Communication Design

  • Communication design is about making information clear, usable, and easy to understand, without sacrificing style.

  • Presentations, annual reports, product and service guides, event programs, and branded business communications that need to look polished and make sense.

  • That’s kind of our thing. We specialize in organizing dense information so it feels structured, readable, and intentional.

  • Yes. Everything is designed with its final format in mind, whether it’s living on a screen, in an inbox, or in someone’s hands.

Freelance & Project-Based Design

  • It’s design support without the long-term agency commitment. You bring a defined project, and we jump in to deliver it cleanly and efficiently.

  • The approach is the same. The difference is scope. Project-based work is focused, time-bound, and built around a specific deliverable.

  • Yes. Whether you find us through a platform or directly through our site, you’ll get the same level of care, structure, and attention to detail.

  • If you need reliable design, clear communication, and thoughtful execution, without the overhead, project-based support is a solid move.

I’m ready to start!

Don’t worry! We won’t try and twist your arm. If you like what you see and want to connect

LET'S TALK!